Effective date: November 12, 2026
Ghost Ops Security LLC ("Ghost Ops Security", "we", "us") operates www.ghostops-security.com. This policy explains what we collect through the website, why, and the choices you have. It covers the website only. Data handled during a client engagement is governed by that engagement's contract, NDA and rules of engagement.
What we collect
- Information you give us. When you submit the scoping form, we collect your name, work email, company, how you heard about us, any notes you add, and the scope you selected (services, size, compliance drivers, timeline). When you request the sample report, we collect your work email. When you email us, we receive whatever you send.
- Scheduling information. When you book a call, Calendly collects your name, email and the details you enter, and shares them with us.
- Technical information. Our hosting provider (Wix) automatically logs standard request data such as IP address, browser type, pages viewed and time of visit, and uses cookies or similar storage that are necessary to run and secure the site. Our forms store an anonymous visitor token in your browser so a submission can be sent.
Please do not send credentials, secrets, vulnerability details about third parties, or other sensitive data through the website forms.
How we use it
- To respond to your request, scope an engagement and send a proposal.
- To send the sample report you asked for.
- To schedule and hold calls.
- To operate, secure and improve the website.
- To send occasional follow-up about your inquiry. You can ask us to stop at any time.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Who we share it with
We share information only with service providers that help us run the business, and only as needed for that purpose:
- Wix (website hosting, forms and contact records)
- Calendly (scheduling)
- Google Fonts (font delivery; your browser requests font files from Google)
- Our email provider
We may also disclose information if required by law, or to protect our rights, our clients or the public.
How long we keep it
We keep inquiry and scoping information for up to 24 months after our last contact with you, unless you become a client, in which case contract records are kept as required for legal, tax and audit purposes. You can ask us to delete your information sooner.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@ghostops-security.com. Depending on where you live, you may have additional rights under laws such as the GDPR or U.S. state privacy laws. We will not discriminate against you for exercising them, and we respond within the time the applicable law requires.
Security
We limit access to inquiry data to the people who need it and use providers that encrypt data in transit. No website or transmission method is completely secure, so we cannot guarantee absolute security.
Children
The website is for businesses and is not directed to children under 16. We do not knowingly collect their information.
International visitors
We are based in the United States, and information is processed in the United States and wherever our service providers operate.
Changes
We will post any changes on this page and update the effective date.
Contact
Ghost Ops Security LLC · info@ghostops-security.com